Purchased tickets cannot be refunded, and we are unable to reimburse the purchase price under any circumstances.If you are a registered user, you may change the booking time of your ticket up to 1 hour before the booked session starts. Booking times cannot be changed within 1 hour of the scheduled session.For tickets purchased on-site, booking changes can be requested in person or by sending an email to listok@cyberjump.sk, no later than 48 hours before the booked session. For more information about our ticket modification and cancellation policy, please refer to Sections IX and X of our Terms and Conditions.